Our Cookie Policy - Tote Casino Official Site

When you visit Tote Casino, we use cookies - small text files stored on your device - to make the site work properly and to help us understand how our players interact with it. Cookies are a standard part of how modern websites function, and we want to be straightforward about exactly what we collect and why.

We use several types of cookies across our platform. Strictly necessary cookies keep core features running: your login session, your account balance display, and the games lobby all depend on them. Without these, the site simply would not work. We also use functional cookies to remember your preferences, such as your chosen payment method from options like Visa, Bitcoin, or Skrill, and any display settings you have adjusted.

Performance and analytics cookies help us measure which pages and games - from Gates of Olympus to Starburst - are most popular, how long sessions typically last, and where players encounter friction. This data goes into improving the platform; it is never sold to third parties. We may also use marketing cookies to show you relevant promotions, including our 100% welcome bonus and 100 free spins offer, on partner sites. These cookies track visits in aggregate, not individual browsing histories.

You can manage or withdraw your cookie consent at any time through the cookie banner that appears on your first visit, or via your browser settings. Blocking strictly necessary cookies will affect site functionality, but you can disable analytics and marketing cookies freely. For questions about how we handle your data, reach our support team via live chat or email - we are happy to walk you through your options.

When you visit Tote Casino, several categories of cookies may be placed on your device. Each type serves a specific purpose, and understanding them helps you make informed choices about your browsing experience on our site.

Strictly necessary cookies are the foundation of how our platform works. These cookies handle things like keeping you logged in while you move between pages, remembering items in your session, and ensuring our payment flow with options like Visa, Mastercard, Bitcoin, and Skrill runs without interruption. You cannot opt out of these cookies because the site simply cannot function without them.

Performance and analytics cookies let us measure how players actually use Tote Casino. We collect data on which pages get the most visits, how long sessions last, and where players tend to drop off. None of this data identifies you personally - it is aggregated and used strictly to improve our casino, from the slots lobby featuring games like Gates of Olympus and Starburst to our live casino tables powered by Evolution and Pragmatic Play. Functional cookies go a step further by remembering your preferences: your chosen currency display, saved language settings, and any layout options you have configured. These are not essential to the site, but they make your experience considerably smoother on return visits. Finally, targeting and advertising cookies help us show promotions that are relevant to you - including our welcome bonus - rather than generic ads that have nothing to do with what you enjoy. These cookies may be set by Tote Casino directly or by trusted third-party partners, and they track browsing patterns across sessions to build a profile of your interests. You can manage or disable this category at any time through your browser settings or our cookie preference centre without affecting your ability to play.

You are always in control of how cookies work on your device. Every major browser gives you the tools to block, restrict, or delete cookies at any time, and changing these settings takes only a few minutes. Below we explain how to approach this for the most common browsers, and what to expect when you do.

To turn off cookies in Google Chrome, open the three-dot menu in the top-right corner, go to Settings, then Privacy and Security, then Cookies and Other Site Data. From there you can block all third-party cookies, clear existing cookies, or add specific sites to an exceptions list. Mozilla Firefox follows a similar path: open the hamburger menu, choose Settings, then Privacy and Security. Under the Enhanced Tracking Protection section you can switch between Standard, Strict, or Custom protection levels. Strict blocks the most trackers and third-party cookies by default.

On Apple Safari (macOS), go to Safari in the menu bar, select Preferences, click Privacy, and check the box next to Block All Cookies. On iPhone or iPad, head to Settings, scroll down to Safari, and toggle Block All Cookies on. Microsoft Edge users can find equivalent controls under Settings, Cookies and Site Permissions, Manage and Delete Cookies and Site Data.

Please be aware that disabling cookies may affect how parts of our site function. Features like saved login sessions, personalized game recommendations, and certain payment flows rely on cookies to work correctly. If you block all cookies and something on our site stops responding as expected, re-enabling cookies for our domain specifically, rather than site-wide, is usually the easiest fix. If you run into any trouble, our live chat and email support teams are available to help you adjust your settings without losing access to your account or game history.

At Tote Casino, we take data privacy seriously. The General Data Protection Regulation sets out clear standards for how personal data must be collected, stored, and used, and we have built our data practices around those standards from the ground up. When you sign up, deposit, or simply browse our site, we collect only what we need to operate your account, process your payments across methods like Visa, Mastercard, Bitcoin, and Skrill, and keep your experience secure.

The data we hold about you falls into a few clear categories: account information (name, email, date of birth), transaction records, device and session data for security purposes, and communication preferences. We do not sell your data to third parties for marketing. Any third-party processors we work with, such as payment providers and identity verification partners, are contractually bound to the same protection standards we apply internally.

Under GDPR you have a defined set of rights you can exercise at any time. You can request a copy of all personal data we hold on you, ask us to correct inaccurate records, or request deletion of your account data where no legal obligation requires us to keep it. You also have the right to restrict or object to certain types of processing, and to receive your data in a portable format if you want to take it elsewhere. To make any of these requests, reach our support team via live chat or email and we will respond within the 30-day statutory window.

We retain your data only for as long as it is necessary. Active account data is kept for the lifetime of your account plus the period required by applicable financial and anti-money-laundering regulations. Closed or dormant accounts are handled according to a set retention schedule, after which records are securely deleted or anonymised. If you have questions about a specific data point or processing activity, our privacy team is reachable directly through the contact details in our full Privacy Policy.